Website Design and Build

A Website Design and Build is a one-off service with payment due in two instalments:

Instalment 1:  50% deposit consisting of the agreed quotation deposit amount due within 5 working days of commissioning the website build

Instalment 2:  50% balance payment within 5 working days upon satisfactory sign off on the completed website.  The website will not go live until the balance is paid.

Acceptable Methods of Payment:

• Debit or credit card payment
• Bank Transfer

Website Hosting

Website hosting is payable annually.  Hosting is free for the first 12 months and thereafter customers will be contacted at least 30 days prior to the renewal date to arrange for payment.

Acceptable Methods of Payment:

• Debit or credit card payment
• Annual payment by standing order
• Bank transfer

Ads Management

Ads Management is payable monthly with the payment date to be agreed with the Brandwin Account Manager.  The amount depends upon the monthly campaign spend.  Spend brackets and pricing can be found on our website.

Customers may cancel their Ads Management with 30 days notice at any point.  There is no minimum contract period.

Acceptable Methods of Payment:

• Bank Transfer

Prices and fees may vary from time to time and our most recent pricing can be found on our website or by contacting us directly at info@brandwin.co.uk

Terms and Conditions for Recurring Payments

For services using recurring payments:

Your payments will occur at regular fixed intervals and you can fix or vary the amount paid.

Brandwin Digital Limited will ask you to allow the same amount to be debited from your card automatically at a regular fixed interval.

This allows payments to take place at a regular fixed interval.
Payments can run indefinitely or over a fixed period.

A regular agreement can initiate the payment whenever it is required.

The amount only has to be specified once by you, when the regular agreement is created.

You can change the amount once the agreement has been created.

Note that the change must be made at least 10 working days before the next payment is due.

What happens when you make a payment?

We will immediately deduct the amount from your specified account. Your monthly invoice which is sent to you via email will detail any payments made during the course of the month. You will also receive and email confirmation at the point the payment is taken. The email will be generated by Worldpay.

What happens when you set up regular payments?

Regular payments will be made via your chosen credit or debit card. It should be noted that this is not a Direct Debit therefore payments are not covered by the Direct Debit Guarantee. We will use a Continuous Payment Authority (CPA) that allows us to attempt to transaction payments after a previous failed payment attempt. The advantage of CPA is that you will not incur any charges directly from us or your bank for a failed payment that you could incur with a direct debit. However, you may be charged by your bank for overdraft fees or other fees related to your balance.

The initial payment will be deducted from your specified account, we will then deduct the outstanding payments on the payment due dates indicated in your confirmation email. Where the due date is not a business day, we will withdraw from your funds on the next business day. The payments will cease on the last due date listed in your regular payments. You will receive a confirmation email when the payment schedule has been paid in full.

If you need to change your regular payments:

For any changes to be made please contact 0161 509 5877 as soon as possible. We can then make the necessary amendments.

If you want to cancel your regular payments:

An agreement can be cancelled by you at any time with 10 working days notice before the next scheduled transaction. To cancel your regular payments please telephone 0161 509 5877.

If you need to update your account information:

Please call us on 0161 509 5877 at least 10 business days before the next scheduled transaction for the update to take effect.

If a transaction is refused by your financial institution:

If your regular payment is declined for any reason, including insufficient funds, closed account, or unauthorised account, Brandwin Digital Limited will contact you on the email address provided when setting up the agreement and making your first payment. This email will notify you that payment has failed. It shall inform you that we will attempt to transact payment on each working day for the subsequent 2 working days. If the transaction is still refused after the 3rd attempt, the regular payments will be cancelled and you will receive an email to confirm cancellation.